Designing intuitive software content and colorful art
As a systems-oriented designer and writer, I make complex software intuitive through clear in-app content.
I’ve established content design (UX writing) 4 times, creating scalable systems that improve user experiences. This includes enterprise content style guides, design systems, taxonomies, information architectures, AI automation, conversation design, audits, templates, workshops, and more.
Being an Artist brings a holistic perspective to my content work. I create colorful art exploring nature and consciousness, featured by HGTV, SHLTR, Sherwin Williams, and more.
I’m always open to hearing about new opportunities. Contact me!
UX writing case studies
Navigation redesign
Learn how research-based navigation updates increased findability by 30% and improved accessibility at GRIN.
IA • Taxonomy • Strategy
App marketplace
Step into an app and website content strategy that doubled app views and increased downloads by 20% at Incorta.
Data • Finance • AI/ML • IA
App that unlocks doors
Watch employee badges go digital, helping thousands of employees unlock building doors with their phones at Jamf.
Security • Identity • IA • Taxonomy
Check out more case studies in my portfolio!
Technical writing samples
Identity app documentation - Jamf Connect
Security app release notes - Jamf Trust
Security app documentation - Jamf Unlock (now part of Jamf Trust)
Data app documentation - Incorta
Rave reviews
From awesome colleagues on LinkedIn
“Dez is such an amazing employee, I hired her twice! When I started at Incorta, I identified a need for a UX writer to lead the content effort…She not only did the job asked of her, she went above and beyond and set up systems and processes to improve the content, the creation process, and the review process…
I hope to eventually hire her for a third time!”
— Rhyne Armstrong, Sr. Manager @ Pisco (Visa)
“I was impressed at how quickly she ramped up... She established a style guide, provided UX copy feedback across many pods, and developed a business case and content strategy for our navigation within the first 60 days of joining the team.
She was always a source of positivity on the team. I would highly recommend Dez for any team looking to improve user experiences.”
— Mandi Saeteun, Lead Product Designer @ FedEx
“Dez has been an absolute pleasure to work with and I am grateful to have had the opportunity to collaborate on several projects…
Her attention to detail and ability to identify user behavior patterns were impressive. Her ability to suggest actionable plans for making iterative changes to test our assumptions was incredibly valuable.”
