From complexity to clarity ✨
I love making complex things easy to understand! My background includes 10+ years in software, including UX and technical writing for finance, security, data, and AI/ML software.
Highlights include:
Established on-brand content guidelines and strategies at 3 companies for 60+ products.
Redesigned GRIN's software navigation, resulting in a 30% improvement in findability.
Applied content strategy, increasing Incorta's data app views by 2x and downloads by 20% .
Simplified complex technologies with clear documentation, averting thousands of CS calls.
As a Multidisciplinary Artist, I also make colorful contemporary art and installations exploring nature, consciousness, and joy. In an ever more digitally connected world that sometimes feels dystopian, my art reflects our aliveness and vibrant interconnection with nature.
Superpower skills
UX writing
Crafts intuitive user experiences through on-brand, clear content design.
Information architecture
Maps and improves information architecture, taxonomy, and navigation.
UX research
Leverages user research and analytics to prioritize work and understand impact.
Content strategy
Collaboratively develops enterprise content strategies that improve key metrics.
Technical writing
Creates useful documentation for 60+ products with over 43 million total users, reducing CS calls.
Design systems
Leads the creation of enterprise content guidelines and design systems. (3 so far!)
I believe excellent content design is…
Collaborative
Top-notch content comes from collaboration with engineers, product managers, and others.
Research-based
User feedback is essential. Feedback and analytics help determine the most useful areas to focus on.
Inclusive and accessible
Accessible and inclusive content creates experiences built for everyone, increasing potential users.